Here are a few things our customers have to say about our plantation shutters and wood blinds!

I want to follow up on your notice of shipment with the following information:

1.	The quality of your product is superior. The materials used, the style, and the painting worked together to create an extraordinary high level of quality.
2.	The shutters (and the one set of blinds) were packed securely; there was no damage, and in fact because of the superior packing there was very little chance of damage. It is clear that you did not spare any expense in shipping your product.
3.	The installation was straight-forward. Care and patience produced a very satisfactory installation given the fact that the shutters were being installed on windows at least 50 years old. It did require some creativity to deal with window frames that were not necessarily in the same plane and with window frames not exactly square, but I repeat--with care and patience your product was installed without difficulty.
4.	I am very impressed with your customer-service. You were attentive to my order, checked on certain aspects of my order, assisted me in making a slight modification in the set of blinds that I ordered, and made it convenient to process my order by having a very clear on-line process.

I have now completed the installation of the shutters ordered. I am very pleased; the shutters add to the value of the house; the shutters create immediately a much more attractive room. I cannot be more pleased. As I write this e-mail about my first order with you, I am preparing a second order to be submitted later this week. I need to now address improvements on windows in a second bedroom of the house; I know exactly how to do this with the quality product you offer.

Thank you for your time and attention to my first order.
R. Llewellyn - Memphis, Tn. 3/11/08 - Wood Blinds 2-1/2"

I wanted to thank you for everying. We got the shutters, we installed them and they look absolutely amazing. You guys out delivered what you promised. Great job and I was able to install everything in 4 hours. I thought it was going to take me days. I'm very happy. Thank you very much.
M. Denby - New York, NY. 5/2/08 - Basswood Shutters

We received the shutters today. I am so glad I chose Shutter Classics to make my shutters! They look great! Your customer service is so good that if I decide to put shutters on the other windows you will definitely get my business. I also look forward to recommending you to any of my friends that tell me they are looking for shutters!!!
C. Yowell - Charlottesville, Va. 2/20/08 - Basswood Shutters

I would like to relay my total satisfaction with all of your prompt replies and information
you have offered me. I would have to say, I have never had such professional support! You are amazing!
Z. Hart - Clayton, Ia. 1/22/08 - Vertical Blinds

I just wanted you to know the shutters arrived and my son-in-law put them up for us and they are absolutely gorgeous. We are very pleased with them and I am very happy to have them.
N. Lally - East Dubuque, Il. 1/17/08 - Basswood Shutters

The servicing of my order for one set of blinds and three sets of shutters by SHUTTER CLASSIC has been outstanding. Thank you for your attention. I look forward to receiving the order. I know that it will be a quality product.
R. Llewellyn - Memphis, Tn. 1/3/08 - Basswood Shutters

I received our Polycore Plantation Shutters sooner than expected and they were packed very well and all arrived in perfect condition. Every shutter fit its window opening perfectly and needed very little adjustment of the mounting screws to get the spaces equal on the panels. I highly recommend your products and that doesn't happen to me very often. Feel free to use me as a recommendation.
T. Hudson - Tempe, Az. 12/19/07 - Polycore

Just a note to let you and the folks at Shutter Classic know what a nice job you did on my shutters. Excellent quality, undamaged delivery, and perfect fit. Thanks again and Happy Holidays!
A. Sargenski - Plainfield, MA. 11/21/07 - Plantation Shutters, Basswood

"After a nightmare experience with another online shutter supplier, I changed to Shutter Classic and was really happy. The service and help was excellent, and they provided the exact shutters with sill cuts to fit on my existing windows perfectly. I ordered them pre-assembled, so they popped right into the windows and I just had to screw them into the frame. I was so happy with the first 3 windows, that I ordered 2 more windows. The packaging was superb (which was the problem I had with the previous supplier), and the fit exact on all 5 shutters. The quality and look are great. I also had a hard to fit window that needed extra wide shutters, and they were able to fit that window as well. For the kitchen, I ordered standard 2 inch blinds with the valence, which also looks great. Thanks Shutter Classic for everything, and you earn my highest recommendation."
(see photos below)
D. Williams - San Jose, Ca. 7/03/07 - Plantation Shutters, Polycore & Wood Blinds, 2-inch

"We received the blinds and are MORE than pleased with them - we're thrilled! ...I'm glad to know that I can match them at any time and that I have found such a nice company to deal with. ...Again, we are really thrilled with the look and quality of the blinds. I look forward to getting the whole room finished."
P. Johnson - Citrus Heights, CA

"Thanks! The shutters arrived and they are awesome! We will be ordering a bunch more in the next month to finish off the house!"
B. Dieterle - Chandler, AZ 7/2006 - Plantation Shutters, Basswood

"In-laws in. They have seen our blinds. She loves them. She is very hard to please."
D. Anderson - Winchester, IN 10/09/07 - Wood Blinds, 2 1/2-inch

"Our shutters are beautiful. We are so pleased."
D. Marynowski - Lockport, IL

"The blinds arrived last week and they were installed the same evening. I was a bit nervous about how it would fit, given the large size and the fact that the 3 blinds are on the headrail are different widths. I'm happy to say we absolutely love the blinds! The installed without problem, hang perfect and truly complete the room. We are already measuring up other windows in the house to order more and will probably do so within the next few days. Thanks for all your help, the quick service, and the beautiful product."
M. Hanish - Prior Lake, MN 6/21/05 - Wood Blinds, 2-inch

2nd order, placed 01/06/06 "Got the latest set of shutters put up over the weekend. These went up quite smoothly. Probably I am learning from experience. They were a very nice fit, and lined up quite well. I will be having one more set, for another room. Maybe in about a month. I still have a lot of other work in this room. Thanks for all your help. This is quality merchandise with customer satisfaction."
M. Hanish - Prior Lake, MN - Plantation Shutters, Basswood

"The factory was accurate and generous, sending just what was needed, a few extra screws and complete hinges. Thanks to them, and to you... It has been great doing business with you. You and the factory does really good work, and are very considerate of your customers. And, thank the factory; the look and quality of the shutters is excellent. We are very happy with them."
R. Ryan - La Canada, CA - Plantation Shutters, Basswood

"I received the blinds today. They are beautiful and fit perfectly. Thank you for your help. I will certainly be ordering more from you in the future as I work my way through the house."
J. Pepin - Putnam, CT 7/2006 - Wood Blinds, 2 1/2-inch

"I received the 2 1/2" shutterblinds and everything was A OK! The Golden Oak color matched perfectly and the blinds were made perfectly to fit each of our windows. I liked the personal attention I received with my phone contacts. Installation is not labor intensive and the outside mounted valances worked great and looks even better."
D. Bergman - Spring, TX 08/07/07 - Wood Blinds, 2 1/2-inch

"Shutter Classic's product and service has been top-notch. Our new wood blinds look terrific and their structural quality and finish is better than we could have hoped for. I'm convinced we saved hundreds over buying locally. We've also been very pleased with their after-sale service and we will most certainly deal with Shutter Classic again in the future. Thank you."
A. Schmiedel - Terrace, British Columbia, Canada 5/09/05 - Plantation Shutters, PolyCore

"I have not had the time to express my great satisfaction with your product...  The quality of these shutters is better than anything I have ever seen, model home or showroom.  These shutters show a “tight fit”, perfect finish and easy installation.  Thanks for all of the help with measuring and getting it right." (see photos
J. Cox - Charlotte, NC 3/2006 - Plantation Shutters, PolyCore

>>Client's photos below. Click on a photo for larger image.

"We placed our order on 12/10 for Plantation Shutters and just wanted you to know that we have received them, installed them and my wife and I could not be more pleased with the customer service extended to us. Thank you and hopefully we can do business again in the future."
R. Kelly - Sierra Vista, AZ 12/12/05 - Plantation Shutters, PolyCore

"Thank you for the follow-up and the outstanding service.  We love the wood blinds and they give a warm feel to the entire room.  They are exactly what we were hoping for.  I have a friend that saw them and will probably be buying some blinds for their home soon."
J. Hardman - Lawrence, KS 4/14/05 - Plantation Shutters, PolyCore

"Thank you for the speedy shipment of our wooden shade order.  Every part of the order was perfect, and really finished off our new home fabulously! ... We love those blinds!  When people try to figure out where to go out there in blind-cyberspace, you should be their stop!"
C. Musser - Key Largo, FL 04/06 - Wood Blinds, 2-inch

"Just wanted to let you know that our shutters arrived yesterday.  I've taken them out of their boxes and held them up to our windows, looks like a perfect fit! .... Again, I just want to thank you for all your help on the phone and through email.  It's been a wonderful experience."
S. Wren - Valencia, CA 2/23/05 - Plantation Shutters, Crestview

"I wanted to let you know that our shutter arrived yesterday...I wanted to thank you for your outstanding customer service.  You responded quickly to all of my questions and I really appreciate the email letting me know when the shutter shipped.  All of your communications were very friendly.  I was also impressed with the quality of the box and shipping materials that the shutter arrived in.  The shutter really looks great.  I will absolutely recommend your company to others and you will have my business in the future."
G. Suter - Parker, CO

"We just installed our shutters this week and they look wonderful.  They were very easy to install.  Thank you for your help with placing the order.  We would like to place another order for 5 more windows...We already notice a difference in the insulation provided to the room."
J. Brinton - Westerly, RI 1/06 - Plantation Shutters, PolyCore

"I wanted to thank you.  I received the blinds and they are beautiful.  Perfect fit and look immaculate."
J. Elaty - Jacksonville, FL 11/01/04 - Wood Blinds, 2-inch

1st order  "...we received our shutters yesterday and we would like to thank you for all your help. The shutters look great!!! The factory made a lot of effort to ensure the shutters were well packed for their big journey overseas."

2nd order  "Enclosed you will find some pictures of the shutters!! As you can see they look great. Shutters are not very common here in the Netherlands and we get so many questions and compliments about them, so we advise your internet site to a lot off people now. So who knows, you get some more customers from here!!!  Thanks again for all your help."
R. & J. Winkel - Noord Holland, Netherlands 04/2005 - Plantation Shutters, Basswood

>>Client's photos below. Click on a photo for larger image.

>>Client's photos below. Click on a photo for larger image.

"The shutters arrived right on schedule.  They are beautiful -- great quality, perfect paint match.  Thanks for all your help.  Look forward to working with you again."
S. Stoddard - Sacramento, CA 03/25/05 - Plantation Shutters, Basswood

1st order  “Just a quick note of thanks.  The shutters we received are perfect and installation was very easy.  Everything arrived as expected, even the wood screws for attaching the shutters to the window trim!  Yes, they might be a little more expensive than some other options but we believe that the quality of the product and the high level of service more than makes up for the cost.  Your attention to detail and your assurance that the order was absolutely correct relieved any apprehension we might have had about ordering on line.  We will be ordering the next set of shutters as soon as the rooms are ready!

2nd order  "We placed an order for 3 shutters back un January and are very pleased with your product.  It isn't often that you get a product that exceeds your expectations and provides such satisfaction! We would like to order two more shutters for another room..."
Robert Y. - Trumbull, CT

"Received my blinds and they are beautiful.  Thank you ever so much for all the phone calls and emails to confirm the order.  I truly appreciate your efforts.  I will be sure to leave positive feedback and recommend you to all my friends."
R. Westenzweig - Valrico, FL

"We received the blinds last week & installed them!  They look great, so great I have ordered another blind for the kitchen.  Thank you for the great product & service."
K. DeLaney - Santa Paula, CA 07/05/04 - Wood Blinds, 2-inch

"I have it and I love it!  Perfect fit...  Thanks for the great customer service.  It's quite refreshing to know there are still companies out there that value their customers.  I will definitely recommend your company in the future."
C. Loesch - Middletown, DE

1st order  "I received the blind Wednesday and installed it.  Looks great!  I'll be ordering more this summer."
2nd order  "I received the blinds on the 15th and installed them yesterday.  They look great; only wish I had done this years ago.  Thanks for everything."
P. Gautreaux - New Iberia, LA 06/22/04 - Wood Blinds, 2-inch

"...Have already installed the bedroom they look great...Looking to soon place an order for the living room and second bedroom.  Up till this point have been extremely happy with everything about my experience with your company and will highly recommend you to all."  "The shutters are great and look fantastic."
J. Zagurski - Chicago, Il 01/27/04 - Plantation Shutters, Crestview

"Beautiful product! We were really thrilled with them - and it was SO nice not to be disappointed!  I am definitely saving the address to share with others, and maybe order again!"
C. Fleming - Lakehurst, NJ 03/19/04 - Wood Blinds, 2-inch

"I will probably be ordering more blinds from you soon - we really like the ones we ordered. They look great and they fit the window perfectly."
K. Adkins - Missoula, MT 01/25/05 - Wood Blinds, 2-inch

"I received my shutters last week and already have them installed.  Thank you for the prompt service. They are well made and look great."
T. Mahoney - Las Vegas, NV 04/19/04 - Plantation Shutters, Knotty Alder

"I remounted the brackets and the valance looks great! I just finished installing the last one and they all look fantastic. The quality is also excellent.....Thanks again for all your assistance and I'll be recommending Shutter Classic to all my friends and family...You make a great product and your service is outstanding. We are extremely pleased with our blinds and will definitely buy from you again when the need arises."
M. Turner - Poway, CA 01/26/04 - Wood Blinds, 2-inch

"I received the shutters, have them painted and will be putting them up tomorrow.  I've set them up and I like them very much and they look good...I think they are very nice quality shutters."
C. Dawes - Stockton, CA 05/24/04 - Plantation Shutters, Basswood

The blinds are great and dimensions were perfect. Thanks for your help."
Andrew - Hagerstown, MD

 

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